AI Systems

Voice-to-Voice AI Support Agent

A low-latency conversational support pipeline that converts speech to action-ready answers in real time.

Problem

Support teams needed faster first-response automation without sacrificing conversational quality or operational guardrails.

Outcome

Delivered sub-2 second multi-turn interaction latency with session continuity, fallback handling, and voice-first orchestration.

Stack used

AWS ConnectSpeech-to-TextLLMText-to-SpeechSession Management